FAQ

What are some of the common problems Wayfindit helps with?
Wayfindit is an all in one solution for sign management and site surveying. Some specific things it helps with are: Photo and info collection limitatio...
Mon, 4 Jun, 2018 at 10:28 AM
How does pricing work?
Pricing is solely based off the number of users that need access. There is no limit to signs or projects those users can create. It is $100 per licence ...
Mon, 4 Jun, 2018 at 10:35 AM
How do I switch to Wayfindit and bring my existing information with me?
Wayfindit has the ability to import from a CSV. If your data can be put into a CSV all that is needed is to format that data using our import template. This...
Mon, 4 Jun, 2018 at 10:35 AM
What happens if I cancel my subscription? How do I get all my data out?
Wayfindit can export all your data as a CSV and all photos within the system are automatically named based on the project to make this process as seamless a...
Mon, 4 Jun, 2018 at 10:36 AM
Who owns the data?
You always own your data. We still have access to be able to offer assistance if required but all your data is kept confidential. We only use your data for s...
Mon, 4 Jun, 2018 at 10:37 AM
How is my data protected?
We use Amazon Web Services as well as a suite of security software to keep your data safe.
Mon, 4 Jun, 2018 at 10:37 AM
How are you different from your competitors?
We were the first to create an app of this type but have already seen competitors release very similar products. Where we differ is in some functionality suc...
Mon, 4 Jun, 2018 at 10:38 AM
Do you offer training?
The short answer is Yes. For all tiers of pricing we offer training at sign up using a screen sharing service. As many people as required can join the se...
Mon, 4 Jun, 2018 at 10:42 AM
Can you help me conduct a survey?
Yes, we offer site survey services.  Please click here for more information.
Mon, 4 Jun, 2018 at 10:44 AM
Can you help me do the sign programming?
Yes, we offer wayfinding programming services.  Please click here for more information.
Mon, 4 Jun, 2018 at 10:44 AM